Privacy Policy

Contact Information

1. Data We Collect

2. Why We Collect Data

3. Legal Basis for Processing (GDPR)

• Contract Performance (Article 6(1)(b)): Necessary to provide our service
• Consent (Article 6(1)(a)): For marketing communications and cookies
• Legitimate Interest (Article 6(1)(f)): For analytics and service improvement

4. Third-Party Services

We use the following third-party services:

• Google Analytics: Website analytics (anonymized IP)
• Cal.com: Meeting scheduling and booking
• Formspree: Contact form processing
• Payment Processors: Secure payment processing

These services have their own privacy policies and data processing agreements.

5. Data Storage and Security

Location: Data is stored on EU-based servers (GDPR compliant)

Security Measures:

• HTTPS encryption for data in transit
• Encrypted database storage
• Access controls and authentication
• Regular security audits

Realistic Disclaimer: We use industry-standard security measures, but no system is 100% secure. We cannot guarantee zero data breaches.

6. Data Retention

• Active Customers: Data retained while account is active
• After Termination: Data retained for 3 years (Swedish accounting law requirements)
• Marketing Data: Until consent is withdrawn or 2 years of inactivity
• Legal Obligations: Some data may be retained longer if required by law

7. Your Rights Under GDPR

You have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise your rights, email kontakt@rankad.ai with subject "GDPR Request". We will respond within 30 days (may extend to 60 days for complex requests).

See our GDPR Rights page for detailed information.

8. Cookies and Tracking

We use cookies for:

• Essential website functionality (no consent required)
• Analytics (requires consent)
• Preferences and settings

See our Cookie Policy for details.

9. Children's Privacy

Our service is intended for business use and individuals aged 18 and over. We do not knowingly collect data from children under 18. If we become aware of such data collection, we will delete it immediately.

10. International Data Transfers

Data is primarily stored in the EU. If data is transferred outside the EU, we ensure appropriate safeguards are in place (Standard Contractual Clauses, adequacy decisions) in compliance with GDPR Article 46.

11. Marketing Communications

We may send you marketing emails if you have opted in or as part of our legitimate business interest. You can opt out at any time:

• Click "Unsubscribe" in any email
• Email kontakt@rankad.ai
• Update preferences in your account settings

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or prominent notice on our website. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Supervisory Authority

You have the right to lodge a complaint with the Swedish data protection authority:

Swedish Authority for Privacy Protection (IMY)
Website: imy.se