Your GDPR Rights

1. Right to Be Informed

What it means: You have the right to know how your personal data is collected, used, stored, and shared.

We fulfill this by: Our Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and who we share it with.

No action needed: This information is always available to you.

2. Right of Access (Data Subject Access Request)

What it means: You have the right to request a copy of all personal data we hold about you.

What you'll receive:

• Account information (name, email, company)
• Usage data and activity logs
• Data processing purposes and legal basis
• Data retention periods
• Third parties with access to your data

How to request: Email kontakt@rankad.ai with subject "GDPR Access Request"

Response time: Within 30 days (may extend to 60 days for complex requests)

Format: JSON file with all your data

3. Right to Rectification

What it means: You have the right to correct inaccurate or incomplete personal data.

How to request:

• Update information directly in your account settings
• Email kontakt@rankad.ai with corrections

Response time: Immediate (account settings) or within 30 days (email requests)

4. Right to Erasure ("Right to Be Forgotten")

What it means: You have the right to request deletion of your personal data in certain circumstances.

When it applies:

• Data is no longer necessary for the purpose it was collected
• You withdraw consent and there's no other legal basis
• You object to processing and there are no overriding legitimate grounds
• Data was unlawfully processed

Exceptions: We may retain data if required by law (e.g., Swedish accounting law requires 3 years of financial records) or to establish/defend legal claims.

How to request: Email kontakt@rankad.ai with subject "GDPR Erasure Request"

Response time: Within 30 days

5. Right to Restrict Processing

What it means: You have the right to limit how we use your data in certain situations.

When it applies:

• You contest the accuracy of the data (while we verify it)
• Processing is unlawful but you don't want data deleted
• We no longer need the data but you need it for a legal claim
• You've objected to processing (while we verify legitimate grounds)

Effect: We will store the data but not use it (except with your consent, for legal claims, or to protect others' rights).

How to request: Email kontakt@rankad.ai with subject "GDPR Restriction Request"

6. Right to Data Portability

What it means: You have the right to receive your personal data in a structured, commonly used, machine-readable format and transfer it to another service.

What you'll receive: JSON file containing:

• Account information
• Website data and optimization settings
• Usage history
• Any other data you've provided

How to request: Email kontakt@rankad.ai with subject "GDPR Portability Request"

Response time: Within 30 days

7. Right to Object

What it means: You have the right to object to processing of your personal data in certain situations.

When it applies:

• Processing based on legitimate interests (we must stop unless we have compelling grounds)
• Direct marketing (we must always stop immediately)
• Processing for research or statistical purposes

Marketing opt-out: Click "Unsubscribe" in any marketing email or email kontakt@rankad.ai

How to request: Email kontakt@rankad.ai with subject "GDPR Objection"

8. Rights Related to Automated Decision-Making and Profiling

What it means: You have the right not to be subject to decisions based solely on automated processing that significantly affects you.

Our position: We do not currently use automated decision-making or profiling that significantly affects our users. Our AI optimization recommendations are advisory only and require human review and implementation.

How to Exercise Your Rights

No Fee (Usually)

Free Requests: Most GDPR requests are processed free of charge.

Exceptions: We may charge a reasonable fee or refuse the request if it is:

• Manifestly unfounded (e.g., clearly intended to cause disruption)
• Excessive (e.g., frequent repetitive requests)

We will inform you before charging any fee and explain the reason.

How to Complain

If you're unhappy with how we've handled your personal data or GDPR request, you have the right to lodge a complaint with the supervisory authority.

We encourage you to contact us first at kontakt@rankad.ai so we can try to resolve your concern directly.

International Users

Rankad AB (org. nr. 559551-8738) is based in Sweden and subject to Swedish data protection law (Dataskyddslagen) and GDPR. GDPR applies to all EU/EEA residents regardless of where the company is located.

Your local supervisory authority: If you're not in Sweden, you can also contact your local data protection authority. Find yours at edpb.europa.eu

Additional Information

For more details about how we collect, use, and protect your data:

• Privacy Policy - Full data processing details
• Cookie Policy - Cookie usage and tracking
• Security - How we protect your data